Inquiries for all questions related to financial and legal matters – including:
- reserve fund obligations
- questions regarding invoices and payments
- financial reports
- reminders/notices
- delivery of consolidated payment slips via email
- changes of property owners or users
- delivery of invoices via email
- delivery of e-invoices (For all legal entities mandatory as of January 1, 2026)
Obligors of eInvoices are all VAT payers (legal and natural persons) who conduct business with other VAT payers (B2B), as well as all those who conduct business with public authorities.
This includes companies, crafts, and other entities that are registered within the VAT system.
Co-owner communities (residential buildings) are not VAT payers and do not engage in economic activity within the meaning of the VAT Act.
Therefore, they are not required to issue or receive eInvoices, are not subject to fiscalization, and may receive standard PDF or paper invoices.
Exception:
If a building (or co-owner community) generates additional income – for example, by renting business premises, leasing the roof for antennas, solar panels, or other installations, or charging for advertising space – such activity may be considered an economic activity, which could make the community subject to VAT and eInvoicing obligations for that specific part of its operations.
Please contact us by email at: info@gik-services.hr
Note: In the subject line of your email, please clearly indicate the area of inquiry (e.g. INVOICES, CHANGE OF OWNER, REMINDER, etc.), and, if possible, attach documentation or photos that may assist in processing your request
@ Delivery of payment slips or invoices by email
If you would like to receive your monthly reserve fund payment slips or invoices by email in the future, please fill out the Request for e-delivery of payment slips or invoices, providing your personal details and the details of the property you own.
By doing so, you make delivery easier, contribute to environmental protection, and ensure the timely receipt of your payment slips. You can download the requests here:
Required information:
- Full name of the owner / user
- address of the specific property unit (apartment, commercial space, garage, etc.)
- OIB (Personal Identification Number) of the owner / user
- email address where you wish to receive payment slips / invoices
- number of the last payment slip / reference number from the previous invoice
- confirmation whether you are the owner or the user
You can submit the completed request in the following ways deliver it personally to the property manager at Pile I. 1, HR-10000 Zagreb, place in the mailbox of the co-owners representative, who will forward the request to the property manager, send via postal service
or send it via email:
info@gik-services.hr